Companies selling split sizes with only an extra charge


(for UK residents only – the website only accepts payment fromUK bank accounts that are registered toUK addresses.

Tip: if you live outside the UK, you may have relatives/friends wishing to help you. You can ask them to by the shoes for you (online) and them to have them delivered to you by regular mail. This may be a little bit less cheap (due to the extra charge for the second delivery), but better than buying two pairs of shoes.

 Note: children’s shoes are only available for in-store collection and fitting.

In this case as well, residents outside the UK can rely on relatives/friends, who can collect the shoes at the store and then deliver them to the final recipient. Unfortunately, the little end users and their parents cannot avail themselves of the useful “try-on” service specified below, but I think that it is worthwhile to have a go.

This is the text of the email I have received:

Thank you for taking the time to contact us.

We can supply most of the shoes in our catalogue in unmatched pairs.  Assuming the shop has the ones you want in stock.

Should the items you wish to purchase be unavailable in your local store you can arrange for the two individual sizes to be ordered for collect from store online and then apply the scheme upon their arrival to store.

We charge 25% on top of the usual price for children’s and 50% on top of the usual price for adult’s shoes.

Our shops have trained fitters who can measure both feet.  If you’d like to arrange this, it’s best to call in advance to make an appointment for a weekday.  Otherwise you can try turning up without booking, in which case it would probably be helpful to take along this email as an introduction.

I hope that this information is of use and thank you once again for your enquiry.

Harriet Smart
Contact Centre Agent

EU (only adult shoes)


Siamo spiacenti ma per la linea bambino non c’è  possibilità di acquistare paia spaiate.
Abbiamo solo la linea Finncomfort ( solo adulti) con una maggiorazione del 40% sull’importo della calzatura.
Cordiali saluti

Michela Marcotto
Servizio consumatori

NaturalLook srl – GmbH
Via Braille 7 Braillestraße
39100 Bolzano – Bozen

Tel.:+ 39 0471 531212
Fax:+ 39 0471 531213


1 Comment (+add yours?)

  1. Pascoal
    Feb 24, 2015 @ 22:29:54

    Thank you for the information. I live in Mozambique and I have Macrodactyly on my right foot. I am 29 years old and usually wear nr. 13 on my right foot. How can I have access t your products?


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